Beware of Scammers Impersonating Customer Service Staff of Taobao and Pinduoduo: There Is No Such Thing as “Transfer Verification”—You Are Simply Transferring Money Directly to Scammers - Anti-Deception Coordination Centre(ADCC)

ChinaSocial CommerceSocial CommerceEcommerce ScamsOnline Shopping SafetyAnti-Deception Coordination Centre(ADCC) · November 5, 2026 at 9:46 PM

The Anti-Deception Coordination Centre (ADCC) has issued a warning about scammers impersonating customer service staff of popular e-commerce platforms Taobao and Pinduoduo. These scammers are tricking users into transferring money directly to them by claiming that it's for 'transfer verification'. The ADCC is urging users to be cautious and aware of such scams.

This scam highlights the importance of vigilance in social commerce, particularly on platforms where users interact with sellers and customer service representatives. It also underscores the need for e-commerce platforms to implement robust security measures to protect their users from such scams. As social commerce continues to grow, it's essential for platforms, users, and authorities to work together to prevent and combat online scams.

The Social Commerce Daily Digest

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