Michael Kors CEO says "Gen Z consumers almost didn’t know who we were" as it joins TikTok Shop

USASocial CommerceTikTok ShopSocial CommerceShoppable VideoRetail Gazette · November 4, 2026 at 2:47 PM
Michael Kors CEO says "Gen Z consumers almost didn’t know who we were" as it joins TikTok Shop

Michael Kors, a well-known fashion brand, has joined TikTok Shop, a move that follows the company's realization that Gen Z consumers were largely unaware of the brand. This admission by the CEO highlights the challenges faced by traditional brands in connecting with younger generations who are increasingly active on social media platforms.

The decision to join TikTok Shop is significant for social commerce as it underscores the importance of adapting to where the target audience is most active. By leveraging TikTok's vast user base and engaging features, Michael Kors aims to increase brand awareness and appeal to a younger demographic, illustrating the potential of social commerce platforms in revitalizing traditional brands and facilitating new customer interactions.

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