Millennials lead AI shopping adoption in India at 84%, ahead of Gen Z: McKinsey

IndiaDiscovery CommerceAI ShoppingSocial CommercePersonalized RetailLivemint · November 1, 2026 at 9:21 AM
Millennials lead AI shopping adoption in India at 84%, ahead of Gen Z: McKinsey

According to a report by McKinsey, millennials in India are leading the adoption of AI shopping at 84%, surpassing Gen Z. This trend is significant as it indicates a shift in consumer behavior and preferences in the Indian market. The report highlights the growing importance of artificial intelligence in shaping the shopping experiences of Indian consumers.

The adoption of AI shopping by millennials in India matters for social commerce as it underscores the potential for personalized and immersive shopping experiences. As AI technology continues to evolve, it is likely to play a crucial role in shaping the future of e-commerce in India, with social media platforms and online marketplaces leveraging AI to offer tailored product recommendations and enhance customer engagement.

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