OpenAI lets businesses claim ChatGPT profiles, adds AI agents for US e-commerce firms

OpenAI has introduced a new feature allowing businesses to claim their ChatGPT profiles, which will enable them to manage their presence on the platform more effectively. Additionally, the company has launched AI agents specifically designed for US e-commerce firms, aiming to enhance their customer service and sales experiences.

This development is significant for social commerce as it opens up new opportunities for businesses to leverage AI-powered chatbots to engage with customers, provide personalized support, and drive sales. By integrating ChatGPT with e-commerce platforms, businesses can create more seamless and interactive shopping experiences, potentially leading to increased customer satisfaction and loyalty.