Study finds consumers prioritize discounts over AI shopping tools

USASocial CommerceSocial CheckoutShoppable VideoDiscount MarketingWTKR · October 20, 2026 at 9:26 PM
Study finds consumers prioritize discounts over AI shopping tools

A recent study found that consumers prioritize discounts over AI shopping tools, according to a report by WTKR. The study suggests that despite the growing trend of using AI in shopping, customers still value traditional discounts and promotions more. This finding has significant implications for businesses and marketers who are investing heavily in AI-powered shopping tools.

The study's findings matter for social commerce because they indicate that companies may need to reassess their strategies for leveraging AI in their marketing and sales efforts. Instead of relying solely on AI-driven recommendations and personalized experiences, businesses may need to focus on offering competitive pricing and discounts to drive customer engagement and conversions. This shift in focus could impact the way social commerce platforms and brands approach their marketing and sales strategies.

The Social Commerce Daily Digest

Yesterday's top 5 stories in your inbox, every morning.